High-Touch Client Experience
Local, consultative professional services and account management teams provide a high-touch client experience for TS Imagine users.
Reimagine Client Relationships
Throughout every part of the company, TS Imagine employs the best technology talent, alongside former traders and investors who understand first-hand their clients’ pressure points and how to address them. Our professional services and account management offering is no exception. Each representative brings true client perspective and a consultative approach to maximize the user experience every day.
Global Reach, Local Knowledge
Maximize your user experience by engaging with our expert professional services and account management teams.
Global Reach
Scale infinitely with access to teams in New York, London, France, Hong Kong, and Singapore.
Local Knowledge
Rely on accessible subject matter experts across products, asset classes, and regions.
Resources
Access quantitative analysts along with product, development, SaaS operations, and data teams.
Professional Services & Account Management
Our professional services and account management teams work together with users to assess the full scope of their strategic challenges and deliver proprietary functionalities, best-practice recommendations, and optimized workflow processes for efficient trading, portfolio, and risk management operations. This comprehensive support ensures that users get the maximum benefit from TS Imagine’s platform.
Implementation
Swift implementation. Our team brings a wealth of experience and expertise implementing trading, order, portfolio, and risk management systems. Over the years we have developed and fully battle-tested our implementation approach to ensure that every project is set up for success.
Meet our Account Management Team
Learn more about the members of TS Imagine’s account management team.
Women in Technology & Data Awards 2023
Amy Belfield named Consultant of the Year by WatersTechnology
Implementation Process
Planning
Establish implementation scope and kick-off project.
Analysis and Design
Capture and document workflows, project scope, phasing, and required development.
Development
Enhance Technology with additional development, if necessary.
Integration
Build and test workflows and connect to third party interfaces as defined in the statement of work.
User Training
Validate and sign-off on end-to-end workflows and train users prior to signing off with implementation managers.
Go Live
Imagine the possibilities!
Client Service
Our global support team provides the highest standard of local assistance, whether you need help using our applications, require technical support or need changes to be made in real-time.
To ensure that we meet individual user requirements, we provide local, personalized, around-the-clock services from every major financial center.
Imagine the Possibilities
Request a demo from one of our experts.